California Department Of Water Resources - State of California - Fails to Pay for SaveOurWater Rebate Program

I strongly feel the Save Our Water Turf Rebate Program is unreasonable and unrealistic. It only allows for a max coverage of 25% of only 4 approved ground covers of which we only preferred one of the options. We also prefer over 40% of our small front yard to be synthetic turf. It’s a beautiful, no-water alternative that lasts 10 years. If our yard was larger, we would have had more design options...but we chose the most appealing water-saving option to match our property.

As much as we wanted to take advantage of the SaveOurWater Turf Rebate Program to install a drought-tolerant yard, we owuld have been forced to use only 25% of our preferred, highly permeable, drought tolerant material. So, we succeed at saving water while California keeps the $558 we could have been rewarded with if we would have settled for the limited materials they chose for us. Interestingly enough, our application was pre-approved even with all details of our design provided, only to be disapproved when we asked for the rebate.

Additionally, we replaced 3 old toilets in our new home, opting for water-saving models offered by Koehler that came with a rebate "up to" $100 per toilet. They cost more, but the water saving was worth it – and the rebate was a great incentive. Toilets were installed last week and my husband began the rebate application this morning; however, he was immediately shot down when the SaveOurWater High Efficiency Toilet Program announced that rebate requests were too overwhelming and they aren’t honoring the rebates any longer. False advertising.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Product or Service Quality

  • What I liked
    • Excellent email response system
  • What I disliked
    • Emailing with the program trying to answer a confusing question

Reason of review:
False Advertising / Unreasonable Requirements
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Saveourwater Rebate Program
Review category
Government and Politics
review #935421 by

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